brother printer will not print after installing new cartridge

Why is this happening?Ī few common messages you might receive when installing a new cartridge might be the following:

We've had many customers come up to us with this issue - and regardless of the printer make and model you have - will still not recognize it. A printer that doesn't recognize a new toner or ink cartridge is a common occurrence when replacing your old cartridge in your printer. This will happen from time to time with new cartridges. You pop in the new cartridge and it doesn't work! Now what? Goodbye HP.You have just purchased some new compatible cartridges for your Brother, Epson, HP or other printer. Trying to resolve this issue has been very time consuming.This is not a good use of my time. HP should be more concerned about keeping their customers happy than selling new printers.

While new firmware has been released for a 'select' few of the HP Officejets, mine is not one of them. z10 cartridges DO NOT WORK in an HP Officejet Pro 8600 n911g. From what I've read HP has lost many customers due to this false advertising. The other set came from Staples and they will not take them back since the package has been opened and the cartridges installed. One set came from Amazon and it is too late to return. I have $200 plus in cartridges that don't work. I have been without a printer now for over a month. Also on the front of the box is 'z10 For use only in US and Canada' I am in the US. The boxes indicate they are for HP 8600 printers. None of these things makes this printer work. Click on 'Show Options' icon and then scroll down the page and select 'Get Phone Number' to get the phone number. Select the country where you are located and type the product# or the serial number of the unit and then choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. If the issue still persists, you may contact HP Technical Phone Support from this link: You may also check the link: Incompatible Ink Cartridge Error I suggest that you update the firmware from the link: Firmware Update

Let's go through a few steps that may help to fix this issue. This issue could occur if the firmware is not updated. I understand that you are facing issues with your HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g wherein it does not accept two new HP Cyan Cartridge. Hi to HP Forums, this is a great place to get support, find answers and tips.

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Brother printer will not print after installing new cartridge